You have reached our customer support page where we will do best to help you as quickly as possible.

For Amazon.com customers:

Please know that all of our products are handled and shipped by Amazon.

If you’re having any issues with the delivery of your orders (tracking and shipping) we highly suggest that you contact Amazon by lodging a support a ticket by clicking here.

* After logging in and clicking on the link above you should see the orders you have placed – simply tick the check box of the order you have problems with.

* Then go to the number 2 section which says ‘Tell us more about your issues’.

* Simply choose ‘where’s my stuff?’ for select my issue and then on the select issue details choose ‘shipment is late’.

* After that on the number 3 section you can choose how you can contact Amazon for your order. You can either send them an email, call them or chat with them.

For faster replies, please use the form below.

You can also contact us via Amazon’s email system by clicking here.

NOTE: You may need to be logged into Amazon first before clicking on the link above.

If you need to call us, please leave your full name, the name of the product you ordered, and the Amazon Order ID during the call to make the process faster.

Our phone lines can get busy at times so we highly suggest that you use the form on this page.

Below are our contact details;

  • Happz Dogz
  • 2801 Centerville Rd – First floor PMB #7516 Wilmington, DE 19808-1609 USA
  • (888) 506-9967 / (302) 374-0985
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